Terms & Conditions

1. Introduction & Acceptance

1.1 These Terms and Conditions ("Terms") govern your access to and use of the Betshah Casino platform operated at betshah-india.com ("the Site") by Royal Shah Gaming Ltd., a company incorporated and registered under the jurisdiction of Curaçao, holding eGaming Licence #365/JAZ Sub-License GLH-OCCHKTW0707232019.

1.2 By registering an account, accessing, or using any part of the Site, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Site.

1.3 These Terms constitute a legally binding agreement between you ("the User" or "Player") and Royal Shah Gaming Ltd. ("the Company", "we", "us", or "our").

1.4 We reserve the right to amend these Terms at any time. Continued use of the Site following notification of changes constitutes your acceptance of the revised Terms.

2. Definitions

2.1 "Site" means the Betshah Casino website at betshah-india.com and all associated mobile applications and platforms.

2.2 "User" / "Player" means any individual who has registered an account on the Site or is otherwise accessing the Site.

2.3 "Account" means the personal account opened by a User on the Site through which they access Services.

2.4 "Services" means all gaming, betting, and associated services made available through the Site, including slots, live casino, sports betting, and crash games.

2.5 "Bonus" means any promotional offer, welcome package, free spins, cashback, or reload incentive offered by the Company to Players.

3. Account Registration

3.1 Eligibility: You must be at least 18 years of age to register an account. By registering, you warrant that you meet this age requirement. Players found to be under the age of 18 will have their accounts immediately suspended and any deposits returned.

3.2 Accuracy of Information: You must provide accurate, current, and complete information during registration and keep your details updated at all times. Providing false information may result in immediate account closure and forfeiture of any balance.

3.3 One Account Per Person: Each User may hold only one account on the Site. Creation of multiple accounts — whether in your own name or using another person's details — is prohibited and will result in all associated accounts being closed and any winnings forfeited.

3.4 KYC Verification: The Company reserves the right to request identity verification documents at any time, including government-issued photo ID, proof of address, and proof of payment method. Accounts that fail verification may have withdrawals suspended pending document submission.

3.5 Account Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorised access to your account.

4. Deposits & Withdrawals

4.1 Accepted Methods: Deposits and withdrawals are processed via the payment methods listed on the Site at the time of transaction, including UPI, Google Pay, Skrill, PayPal, Mastercard, Visa, and cryptocurrency.

4.2 Minimum Deposit: The minimum deposit amount is ₹500 for most payment methods, unless otherwise stated on the cashier page.

4.3 Withdrawal Processing: Withdrawal requests are processed within 1–4 hours for UPI and e-wallets, and 1–3 business days for bank transfers. Processing times may be extended for security reviews or during periods of high demand.

4.4 Fees: The Company does not charge fees on standard withdrawals. However, payment providers may apply their own fees or conversion charges.

4.5 Withdrawal Verification: KYC verification must be completed before any withdrawal is processed. The Company may request additional documentation for large withdrawals exceeding ₹5,00,000.

4.6 Currency: All transactions are processed in Indian Rupees (INR) or the currency specified in your account settings. Currency conversion fees may apply.

5. Bonus Terms

5.1 General Bonus Rules: All bonuses offered by Betshah Casino are subject to the specific terms stated at the time of the offer, including this section. Accepting a bonus constitutes acceptance of all applicable bonus terms.

5.2 Wagering Requirements: Bonuses must be wagered a specified number of times (the "wagering requirement") before the bonus balance or any winnings derived from it become withdrawable. The wagering requirement for each offer is stated in the promotion details.

5.3 Maximum Bet Rule: While a bonus is active, you may not place bets exceeding ₹500 per spin or hand. Bets placed above this limit during an active bonus may result in the bonus being voided and any associated winnings forfeited.

5.4 Game Contributions: Slot games typically contribute 100% to wagering requirements. Live casino table games contribute 10–15%. Crash games contribute 50%. Sports betting may have separate wagering rules. Refer to individual promotion pages for exact contributions.

5.5 Bonus Expiry: Bonuses expire after the period stated in the promotion — typically 30 days from the date of issue. Expired bonuses and associated wagering progress are forfeited automatically.

5.6 Bonus Abuse: The Company reserves the right to void bonuses and close accounts where evidence of bonus abuse is detected, including coordinated wagering patterns, use of automated software, or exploitation of system errors.

6. Intellectual Property

6.1 All content on the Site, including but not limited to text, graphics, logos, game interfaces, sound, software, and design, is the property of Royal Shah Gaming Ltd. or its licensors and is protected by applicable intellectual property laws.

6.2 You may not copy, reproduce, distribute, modify, or create derivative works of any content from the Site without the prior written consent of the Company.

7. Prohibited Activities

7.1 The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of balance, and potential legal action:

• • Fraudulent use of payment methods, including chargebacks made in bad faith
• • Multi-accounting — registering or operating more than one account
• • Bonus abuse, including coordinated play designed to exploit promotional offers
• • Accessing the Site if you are under 18 years of age
• • Using automated software, bots, or AI tools to play games or gain an unfair advantage
• • Collusion with other players in games
• • Money laundering or any activity associated with criminal proceeds
• • Accessing the Site from a jurisdiction where online gambling is prohibited

8. Limitation of Liability

8.1 The Company's total liability to any User under these Terms shall not exceed the amount deposited by that User in the 30 days preceding the event giving rise to the claim.

8.2 The Company is not liable for any indirect, consequential, or special damages arising from the use of or inability to use the Site, including loss of profits, loss of data, or business interruption.

8.3 The Site is provided "as is" and "as available". While we strive for uninterrupted service, we do not guarantee that the Site will be available at all times or free from errors.

9. Privacy

9.1 Your use of the Site is also governed by our Privacy Policy, which is available at betshah-india.com/privacy-policy. By using the Site, you consent to the collection and use of your data as described in the Privacy Policy.

10. Changes to Terms

10.1 The Company reserves the right to modify these Terms at any time. Material changes will be communicated to registered Users via email or a prominent notice on the Site.

10.2 Your continued use of the Site following notification of changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Site.

11. Contact Information

11.1 For questions or concerns regarding these Terms, please contact us: